I've been working with a product scale-up business to create the conditions for a culture of greater accountability in their business. In one conversation we talked about what it really means to hold people to account. It struck me that this is something that is much discussed in...
Decisions control the flow of work in your business. Pay attention to how and when they're made as well as who decides about what.
Every business has a pace it can sustain indefinitely. Leaders need to find that pace and intentionally influence it as the business grows.
Two types of friction slow down businesses. Understanding it properly accelerates business growth.